FAQs
Frequently Asked Questions (FAQs)
Ordering & Shipping
1. How long does shipping take?
Orders are processed within 24-48 hours and typically arrive within 4-5 working days. You will receive a tracking number once your order has been shipped.
2. Do you offer international shipping?
Currently, we only ship within [your country]. We are working on expanding our shipping options in the future.
3. How can I track my order?
Once your order is shipped, you will receive an email with a tracking link to monitor your package’s journey to your doorstep.
Returns & Refunds
4. What is your return policy?
We stand by the quality of our products. If you receive a damaged or defective item, you may return it within [7] days of delivery for a full refund or exchange. The product must be unused and in its original packaging.
5. How do I initiate a return?
To start a return, contact our support team at sales@entiqueblends.com with your order details and reason for the return. Our team will guide you through the process.
6. Can I cancel my order after placing it?
Orders can only be canceled within 24 hours of purchase. If your order has already been shipped, you will need to follow the return process once you receive it.
Need More Help?
If you have any other questions, feel free to reach out to our support team at sales@entiqueblends.com or visit our [Contact Us] page. We’re here to help!